This website is operated by Cardif Pinnacle Insurance Management Services plc, a public limited company registered in England and Wales under registration number 2729650 ("we, us"). Our registered address is Pinnacle House, A1 Barnet Way, Borehamwood, Hertfordshire WD6 2XX, United Kingdom. We maintain this website ("our website") for our customers ("you").
2. Information We Collect
What are cookies?
Cookies are small text files stored on your computer when you visit some web sites. To use our website properly, you need to have cookies enabled.
Cookies are commonly used on the internet and do not harm your computer system. We don't store personally identifiable information such as name, address or your payment details in cookies we create. However, we do use encrypted information gathered from them to help improve everyone's experience of our site. For example, the cookies often help us to identify and resolve errors.
We're giving you this information to make sure we're open and clear about your privacy when using our website.
Your computer, tablet or mobile phone will need to be able to accept cookies, as we can only provide you with certain features of this website by using them.
If you'd prefer to restrict, block or delete cookies, you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences. Please be aware that if you block all cookies, this website (and many others you visit) will cease to work for you.
Here's a list of the main types cookies we use, and what we use them for.
|Type of Cookie||Purpose of Cookie|
|Session cookies (sometimes called phpsessid)||This type of cookie allows our web servers to respond to your actions on the website, such as moving through online forms or browsing the website. The website wouldn't work for you without it.|
|Analytics cookies (sometimes called utma, _utmz)||These cookies enable the function of Google Analytics or other analytics software. This software helps us take and analyse collective visitor information such as browser usage, new visitor numbers and response to marketing activity. That information is not held at individual customer level and helps us to improve the website and your experience, and to ensure our marketing campaigns are relevant.|
|Third party referral cookies (sometimes called drt)||These cookies are set by third party companies which refer you to our website or advertise our products. We don't control the setting of these cookies.|
|Preferences cookies||These cookies help us recognise you when you return to our website. For example, your language preferences.|
2.2 Personal Information
If you decide to submit any enquiries to us via our website you will be asked to provide personal details (for example name, postal address, phone number and e-mail address).
Your personal information may be held by us on computer or manual files and will be used for administration purposes including communications with you in relation to your enquiry, providing support services, improving our services or using such information for statistical purposes.
We may monitor usage of the website including how many times you visit, which pages you go to and traffic data.
2.3 Modification of and Access to Data
Copies of all information we hold about you can be obtained by contacting us and requesting it. You will be charged a fee of £10 to cover our administrative costs in providing you with the information.
You can change and modify any information about you that we hold by contacting us at the postal address noted below:
The Data Protection Officer
A1 Barnet Way
We employ up to date technology in order to protect against the loss, misuse or alteration of information under our control, including using technical and organisational measures. We will use all reasonable efforts to safeguard your personal data. However, please note that if you send information by email to us you are doing so at your own risk.
4. External Links
We do not accept any responsibility for the content or privacy practices of any website to which a hypertext link from our website exists. The links are provided "as is" with no warranty, express or implied for the information provided within them.
5. Contacting Us
If you have any queries about this website we can be contacted by:
- Telephone: +44 (0) 208 207 9000
- Facsimile: +44 (0) 208 953 6222
- E-mail: Cardif Pinnacle Information
If you have any trouble using this website with certain web browsers or other software like screen readers, we want to help. We take web accessibility seriously and our web team is working to ensure we comply with the Web Accessibility Initiative guidelines set out by the W3C (W3C Web Content Accessibility Guidelines) and the RNIB.
Until these changes are implemented you can change your Browser Settings to enable you to see the site more clearly.
Customer feedback is important to us. If you discover a part of our web site that has been difficult to use, please let us know via webmaster.
To find out more about Proficiency Solutions, you can ask us a question via the enquire link.